Privacy Policy
At Flydreamz.com, we are committed to providing a seamless flight booking experience while protecting the privacy of our customers. We strongly recommend reviewing our Terms & Conditions (available on a separate page) for a full understanding of our services.
Your privacy is important to us, which is why we have developed this Privacy Policy. Here, we explain how we collect, use, store, and share your personal information, as well as the safeguards we employ to keep your data secure.
Information We Collect and Use
We collect personal details that can identify you either directly or indirectly. For the purposes of this Privacy Policy, “personal data” and “personal information” have the same meaning.
Flydreamz.com may collect the following information directly from you:
- Personal details such as your name, age, date of birth, and gender.
- Contact information including phone number, mailing address, and email address.
- Booking details including traveler name, frequent flyer information, passport details, booking reference, departure and arrival dates, times, and check-in/check-out information.
- Account information such as login credentials (email address and password).
- Billing details including credit/debit card information or other payment methods, along with billing address.
How We Store and Safeguard Your Data
Flydreamz.com uses multiple layers of protection — technical, organizational, and physical safeguards — to secure your personal data against loss, misuse, unauthorized access, or destruction.
- Payment security: Your payment information is encrypted using industry-standard cryptographic methods when transmitted through our services.
- Data retention: We only store your payment details if you choose to save them. Otherwise, payment information is securely transferred to the appropriate third-party providers to complete your transaction.
- Third-party agreements: Our partner travel agencies and service providers are contractually obligated to keep your payment information confidential and secure.
How We Share Your Personal Information
Your personal information may be shared only when necessary to:
- Facilitate your flight or travel booking.
- Provide assistance with your trip or holiday.
- Communicate with you regarding your bookings or related services.
- Comply with applicable laws, regulations, or legal processes.
For a complete explanation of how your confidential data is handled, please refer to the full Privacy Statement.